Privacy Policy

Last updated: March 30, 2026

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website. By using our site, you agree to the practices described below.

2. Information We Collect

We collect the following types of information:

Personal identifiers — your name and email address, provided when you sign up, subscribe, or contact us.

Payment information — billing details such as credit card numbers and billing address when you make a purchase. Payment data is processed securely through a third-party payment processor and we do not store full card details on our servers.

Usage and analytics data — information about how you interact with our site, including pages visited, time spent, referring URLs, browser type, and device information. This is collected via cookies and analytics tools.

Location data — approximate location derived from your IP address, or more precise location if you grant permission through your browser.

3. How We Use Your Information

We use the information we collect to:

  • Operate and improve the website
  • Process transactions and send related communications
  • Send newsletters or updates you’ve opted into
  • Analyze site traffic and user behavior to enhance the experience
  • Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect analytics data and remember your preferences. You can control cookie settings through your browser. Note that disabling cookies may affect some site functionality.

5. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers — third parties that help us operate the site (e.g., payment processors, email platforms, analytics tools), who are contractually required to protect your data
  • Legal authorities — when required by law or to protect our rights

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time (see Section 8).

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of internet transmission is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a data protection authority (e.g., under GDPR or CCPA)

To exercise any of these rights, contact us at the address below.

9. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us so we can delete it.

10. Changes to This Policy

We may update this policy from time to time. We’ll indicate the date of the latest revision at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please reach out:

Northeast Handspinners Association | web@nehandspinners.org | www.nehandspinners.org